This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.


Further pathways include but not limited to:

  • Personal Care Attendant (PCA)
  • Home Carer
  • Residential Support Worker
  • Working with agencies providing support for people with disabilities and older people



Classroom based delivery.



During the course you are required to complete a minimum of 120 hours of work placement in a licensed and registered early childhood service. Students can find their own placement.

Mint Training and the Host Employer must have an agreement before the placement can be commenced.

Mint Training may assist students to secure a work placement.

During your placement a Mint Training assessor will visit you on a number of occasions to observe you performing some of your tasks.

Please Note: There are a number of statutory checks required by workplaces, such as a Working with Children Check and/or Police Checks. Consult the table on the Australian Government website for regulations.


  • Students are required to bring a note-pad to every training session and may bring their own Laptop /Computer Tablet.
  • Mint Training will provide you with all other resources, Wi-Fi internet connection and are included in the course fee.

Recognition of Prior Learning (RPL)

RPL allows students to gain recognition of skills and knowledge they have achieved through on the job training, formal or informal education and life experience. Applicants are assessed on a case-by-case basis. A comprehensive RPL assessment tool will need to be completed and each unit will be addressed individually.

Credit Transfer (CT)

Students may be able to shorten the length of their chosen qualification by taking into account previous studies. Mint Training recognises Australian registered training organisations for credit transfers. Credit Transfers will be granted upon the receipt of sufficient evidence to support the application.

Entry Requirements

  • Students must be 18 years of age on commencement of the course
  • A minimum IELTS score of 5.5 or equivalent
  • Satisfactory completion of Australian Year 12 (or equivalent)


Please refer to Fees & Charges.


Please see Student Handbook and Prospectus (for International Students) for  information related to the terms and conditions and RTO obligations.

Please call 1300 130 432 if you are having issues accessing this information.



Provide individualised support
Support independence and well being
Communicate and work in health or community services
Work with diverse people
Work legally and ethically
Recognise healthy body systems
Follow safe work practices for direct client care
Facilitate the empowerment of older people
Provide support to people living with dementia
Meet personal support needs
Other Courses