COURSE OVERVIEW

This nationally accredited qualification develops essential skills and knowledge to start your career in the hospitality sector. Learn the key skillsets you need to handle routine tasks and meet hospitality industry standards.

KEY LEARNING OUTCOMES AND SKILLS

This course will arm you with the following key skills:

  • Practice hygienic food safety
  • Practice work safely
  • Work effectively individually and in groups
  • Work effectively within the hospitality sector
  • Effectively service customers
  • Be socially and culturally sensitive
  • Responsible service of alchohol

CAREER PATHWAYS

This course will provide you with skills required for roles such as:

  • food and beverage attendant
  • front desk receptionist
  • function attendant
  • function host
  • housekeeper
  • restaurant host
  • waiter

DELIVERY METHODS

  • Classroom and Workplace – for Traineeship (Perth only)
    • Trainer will have monthly contact with the student for training delivery;
    • Workplace observation may be conducted 2-3 times a month;
    • Assessment may occur on-site, Assessor will provide tasks and time frames to be completed, provide support and assistance, and follow up on progress between visits;
    • The reading / workbook may be completed in class.

Resources

  • Students are required to be well groomed and may require to wear a uniform for work-placement (can be purchased for additional $150).
  • Mint Training will provide you with all other resources, Wi-Fi internet connection and are included in the tuition fee above.

Recognition of Prior Learning (RPL)

RPL allows students to gain recognition of skills and knowledge they have achieved through on the job training, formal or informal education and life experience. Applicants are assessed on a case-by-case basis. A comprehensive RPL assessment tool will need to be completed and each unit will be addressed individually.

Credit Transfer (CT)

Students may be able to shorten the length of their chosen qualification by taking into account previous studies. Mint Training recognises Australian registered training organisations for credit transfers. Credit Transfers will be granted upon the receipt of sufficient evidence to support the application.

Entry Requirements

  • Students must be 18 years of age on commencement of the course
  • Attend a Pre-Training review
  • A satisfactory level of general Literacy and Numeracy OR satisfactory completion of Australian Year 12 (or equivalent)

Fees

Please refer to Fees & Charges.

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Please see Student Handbook and Prospectus (for International Students) for  information related to the terms and conditions and RTO obligations.

Please call 1300 130 432 if you are having issues accessing this information.

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COURSE UNITS

Use hygienic practices for food safety (Elective)
Participate in safe work practices (Core)
Provide responsible service of alcohol (Elective)
Provide service to customers (Core)
Show social and cultural sensitivity (Core)
Work effectively with others (Core)
Source and use information on the hospitality industry (Core)
Process financial transactions (Elective)
Clean and tidy a bar (Elective)
Operate a bar (Elective)
Serve food and beverage (Elective)
Provide table service of food and beverage (Elective)
Work effectively in hospitality (Core)
Coach others in job skills (Core)
Participate in environmentally sustainable work practices (Elective)
Prepare and serve non alcoholic beverages (Elective)
Identify hazards, assess and control safety risks (Elective)
Communicate in the workplace (Elective)
Use hygienic practices for hospitality service (Elective)
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